Discussion topic: netflix not opening

This message was authored by: GaryM77 · ‎13 Aug 2025

i recently renewed my sky contract, all good, they emailed me confirming, but now i can't access netflix.

This message was authored by: Mark39 · ‎13 Aug 2025

There's no access to Netflix on Sky+boxes.

Do you have Sky Q? Or Sky Stream/Glass?

This message was authored by: GaryM77 · ‎13 Aug 2025

Hi mark , i havevthe small puck box....No access at all? It was working on monday

This message was authored by: Daniel0210 · ‎13 Aug 2025

@GaryM77

I've moved your post to the Stream board.

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

This message was authored by: GaryM77 · ‎13 Aug 2025

Thank you Daniel

This message was authored by: lettice · ‎13 Aug 2025

Read through and follow the procedure in this Sky help article on activating Netflix, listed under the Sky Stream/Glass relevant section;

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-tv-apps/a...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

This message was authored by: GaryM77 · ‎14 Aug 2025

Thank you all, I have sorted this now.

Discussion topic: netflix not opening

netflix not opening

All Replies

Re: netflix not opening

Re: netflix not opening

Re: netflix not opening

Re: netflix not opening

Re: netflix not opening

Re: netflix not opening

Was this discussion not helpful?

Search Sky Community

Start a new discussion