find out when my contract ends

[dino9898]

Hi may seem like a dumb question but I can not find out when my current sky stream and the associated different packages ends. Dont even remember if im on 31 day rolling contract or 18 month. Checking contracts in "my messages" it does not tell me anything about start and end date of my contract. I switched from Q to Stream in August 2024 - and thinking of cancelling stream all together. Any pointers on this would be apprecaited thanks

[AndrewF_UK]

Hi @dino9898 

You can find this out on MySky at https://www.sky.com/mysky/tv and it should say something like "Offer ending xx/xx/xxxx" which is the date your fixed contract offer ends.

[dino9898]

Hi I checked and for my Sky Ultimate pack it say "Offer ending 11/08/2026"

but cant see anything for the stream box I have

so I presume the whole of my sky contract include the stream box im in contract until August 2026 ? I signed up August 2024 so thats a 2 year contract ? i thought it was a rolling 31 day contract.

thanks

[AndrewF_UK · Accepted solution]

That's right, you're in a 2 year contract.

When signing up there is a 31 day option, but it costs more money so maybe at the time you opted for the cheaper 2 year plan.

If you think that's wrong, I'd recommend calling Sky to see if they can adjust for you - you never know!

[dino9898]

ok cheers will give them a call