discover+ can’t activate on stream

[woody41]

It says that I have discovery+ in my bundle. 

I have tried the QR code and browser code and sky says "can't activate"

I tried through my sky at bottom of the tv screen but Discovery+ does not come up as an option

[lettice]

@woody41 

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/forums/replypage/board-id/sky-stream/message-id/50346

[Dallybally]

Have you moved from Q to stream? I had to choose "get discovery plus" then sign in again with sky id and it reactivates it. 

[Greenfingers001]

Thanks for escalating this. We’ve sent @woody41 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.