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Discussion topic: Youtube freezing on sky stream

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Youtube freezing on sky stream

Posted by a Superuser, not a Sky employee. Find out more

Anyone else finding youtube freezing on stream and nothing but switching the box off fixes it 😢

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Youtube freezing on sky stream

Posted by a Superuser, not a Sky employee. Find out more

I used YouTube quite a bit yesterday on my stream and it was working fine.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by lettice This message was authored by: lettice

Re: Youtube freezing on sky stream

Posted by a Superuser, not a Sky employee. Find out more

Since having Sky Stream for just over a week, I have been using youtube a few or more times every day on both my pucks.
Not had any problems at all with it.

That is launching it from the Stream boxes with voice, clicking on youtube within the app rail, choosing a link of youtube content from the Sport rail and casting from my iPad to the Stream device.

When in the Youtube app, go to settinsg and clear your watch and search history. That frees up your cache a bit also. Its often presented as a cure when youtube stutters on Smart TVs and devices (like Roku, Sky Q and Stream).

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
cookiemonsteruk
Topic Author
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Youtube freezing on sky stream

Posted by a Superuser, not a Sky employee. Find out more

@lettice 

 

Thinking that might be the issue.  I have been youtubing a lot of epiphone semi hollow guitars over the past few days so the history might be a bit full. I've just cleared everything and will check later 👍

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by PSC133 This message was authored by: PSC133

Re: Youtube freezing on sky stream


@lettice wrote:

Since having Sky Stream for just over a week, I have been using youtube a few or more times every day on both my pucks.
Not had any problems at all with it.

That is launching it from the Stream boxes with voice, clicking on youtube within the app rail, choosing a link of youtube content from the Sport rail and casting from my iPad to the Stream device.

When in the Youtube app, go to settinsg and clear your watch and search history. That frees up your cache a bit also. Its often presented as a cure when youtube stutters on Smart TVs and devices (like Roku, Sky Q and Stream).


I think it needs to be pointed out that you cannot cast to Sky Stream.  I assume you mean that you are casting from your iPad to the tv that your Stream is connected to?

This message was authored by lettice This message was authored by: lettice

Re: Youtube freezing on sky stream

Posted by a Superuser, not a Sky employee. Find out more

@PSC133 wrote:


I think it needs to be pointed out that you cannot cast to Sky Stream.  I assume you mean that you are casting from your iPad to the tv that your Stream is connected to?


Of course in the sense of casting a screen and the like.
It is using the youtube cast icon on the iPad and targetting the stream app.
My TV  on bedroom puck is not a smart TV, so having the stream yotube app is my easy available cast option for this and many apps.

 

Also doing that from an Android  phone or iPad is what I do with youtube in the first iinstance for a device with a youtube app, as it passes over your login credentials easily onto the device (whether it be a TV, Roku, Sky Q, Stream), saves you a little bit of setup having to login with your credentials through the device app.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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