0

Discussion topic: YouTube not working on Stream

Reply
This message was authored by: IM63

YouTube not working on Stream

My YouTube app will not work on Sky stream. A solution from this community from 2024 suggested unplugging the puck for 10 minutes. This brought YouTube back, but I lost all Sky TV channels.

called Sky support today and the (very good) expert helped me with a full reinstall. This brought the TV channels back, but YouTube was lost again.

apparently this was not the first call that he had received about YouTube today, so it may now become a "known issue".

it was suggested that I inform the community of this fact.

if anyone has solved this problem in the recent past, please let me know.

Reply

All Replies

This message was authored by: GD1

tRe: YouTube not working on Stream

Posted by a Superuser, not a Sky employee. Find out more

@IM63  Have you tried refreshing the apps in the settings menu

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Avatar for IM63
Level 1 icon
Topic Author
This message was authored by: IM63

Re: YouTube not working on Stream

Yes, tried this. Oddly enough, when I tried to access YouTube again, it prompted me to sign in again with a QR code and , for the meantime at least, seems to be working again.

thanks for the suggestion.

Avatar for IM63
Level 1 icon
Topic Author
This message was authored by: IM63

Re: YouTube not working on Stream

....next day and YouTube isn't working again.

Reply