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Discussion topic: X box has no sound

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This message was authored by: farmgorgon

Message posted on ‎26 May 2024 04:32 PM

X box has no sound

I just fitted Stream 2 days above. TV is connected to a sonos soundbar- all fine. But I just turned on the xbox today for the first time and there is no sound.

 

What gives? The only cable I swapped out was the old HDMI cable connecting my old Q to the tv with the new one connecting the Stream to the tv....

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This message was authored by: GD1

Message posted on ‎26 May 2024 04:51 PM

Re: X box has no sound

Posted by a Superuser, not a Sky employee. Find out more

@farmgorgon  As we can't see or know how you had it setup the fact you swapped boxes would point to the fact something has been disturbed or removed in error.

 

You''ll need to do your own troubleshooting as we simply cannot know what you did.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: farmgorgon

Message posted on ‎26 May 2024 08:12 PM

Re: X box has no sound

Thanks for the quick reply. This sounds weird but I changed the HDMI channel back to the Sky one, then back to the X box one and the sound was working as normal. 

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