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Discussion topic: Wont work in two rooms at same time

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This message was authored by Eileen14 This message was authored by: Eileen14

Wont work in two rooms at same time

When i try to turn on sky stream box's in 2 seperate rooms at same time only one will work, the other one keeps freezing and is very slow loading

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This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: Wont work in two rooms at same time

What speed broadband do you have? As that sounds like your maxing out your bandwidth 

This message was authored by GD1 This message was authored by: GD1

Re: Wont work in two rooms at same time

Posted by a Superuser, not a Sky employee. Find out more

@Eileen14  I would agree with @Nigelb1972  regarding speed issues.

 

For each puck you need a minimum of 25mbps for HD & 35mbps for HD

 

If you line speed is only around 20 to 30mbps then running 2 pucks at the same time will be an issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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