@freddiefoo
Can you confirm you have Sky Stream? Or Sky Q? To use multiple pucks you need Whole Home TV package. Sky Q has multi screen. Also to confirm do you have multiple pucks? If so you have whole home?
If you are using a puck give it a reboot by turning it off at the wall for a few minutes and powering it back on.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
