Wifi and tv

[Elizabeth104]

My wifi says strong. I reset the router and did a status check.

it works on my phone.

but it doesn't work on anything else. Not my sky puck, not my PlayStation. 

nothing. 

I've followed all the instructions available and still nothing. 

[oldfella]

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@Elizabeth104 wrote:

My wifi says strong. I reset the router and did a status check.

it works on my phone.

but it doesn't work on anything else. Not my sky puck, not my PlayStation. 

nothing. 

I've followed all the instructions available and still nothing. 

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Hi @Elizabeth104 

You mention Sky Puck.

Are you on Sky Stream or Sky Q

[Elizabeth104]

It's a sky Stream

[Daniel0210]

@Elizabeth104 

I've moved your post from the Sky Q board.