0

Discussion topic: Faulty remote

Reply
Avatar for Barney1_
Level 1 icon
What's this?
This message was authored by: Barney1_

Message posted on ‎16 Aug 2026 11:24 AM

Faulty remote

Sabil stated he was going to send us a new remote having tried various ways to solve problem. But was unable to let them know that we wanted a new remote sent to us. Please advise
Report post
Post 1 of 3
114 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎16 Aug 2026 11:26 AM - last edited: ‎16 Aug 2026 11:27 AM

Re: Faulty remote

Posted by a Superuser, not a Sky employee. Find out more

@Barney1_  We have no idea who sadil as as thisnis a customer helps customer community not Sky customer services please try the steps in this link, when you get to the end you should be able to order a remote from a 3rd party  https://www.sky.com/help/articles/remote-control-help-sky-glass

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
112 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎16 Aug 2026 01:33 PM - last edited: ‎16 Aug 2026 01:35 PM

Re: Faulty remote

Posted by a Superuser, not a Sky employee. Find out more

@Barney1_  Your 2nd duplicate thread for the same issue has now been removed, please don't create multiple threads as it is unhelpful especially when youve been advised of the steps to take within this thread.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 3 of 3
89 Views
0 Likes
Reply
Reply