Why won’t my discovery plus play?

[Debbie256]

I have an account and it confirms I have discovery plus for free. When I try and play something on discovery plus it says I have to up grade my pass. 

[Fothergill1]

@Debbie256 Have you just moved from Sky Q or Sky HD?  If so when moving from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):  https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

Select App subscriptions / Current / and then Discovery + Monthly.  Hopefully it will say £0 per month.   If so select Activate subscription.

The following link might also be of interest: 

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus