Why does the sky glass puck have a coaxial uhf connector if you can't use it!

[Lesleg123]

I've just been told by a sky call centre employee that the uhf aerial connector (on the Puck) doesn't work.

Is that right?

What happens if there's a problem with my broadband?

Does that mean I wont be able to watch TV at all if I am viewing via a puck?

[SlenderRobert · Accepted solution]

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@Lesleg123 wrote:

I've just been told by a sky call centre employee that the uhf aerial connector (on the Puck) doesn't work.

Is that right?

What happens if there's a problem with my broadband?

Does that mean I wont be able to watch TV at all if I am viewing via a puck?

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Correct. No broadband = no TV from a puck. 

The aerial connector is there for the European market and is not functional in the UK. 

[GordonTGopher]

The aerial input on Glass is a fall back option when there is no broadband but in your case with the Stream box you would just connect the aerial direct to the TV itself.

[Once+Loyal+Custom]

The Coaxial input did work this morning  very well just after my sky subscription ended.

however, after a couple of hours those cash hungry team at Sky turned it off 😡 

[TimmyBGood]

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@Once+Loyal+Custom wrote:

however, after a couple of hours those cash hungry team at Sky turned it off 😡 

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There should be no expectation to have DTTV access through a Stream Puck, with or without a subscription.

A Glass television should do so, but a Sky account needs to be maintained even when there's no associated subscription in place.