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Discussion topic: Why do I need to enter my Pin every 30 minutes.

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This message was authored by Kirat90 This message was authored by: Kirat90

Why do I need to enter my Pin every 30 minutes.

Why does sky stream require me to enter my PIN number every 30 minutes. I have set my sky stream to require Pinnonly when necessary, as the option screen said that some channels always require a pin. My Pin options are at to moderate, so why do I have to enter a Pin every 30 minutes now?

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This message was authored by GD1 This message was authored by: GD1

Re: Why do I need to enter my Pin every 30 minutes.

Posted by a Superuser, not a Sky employee. Find out more

@Kirat90  PIN is required if the channel is showing post watershed content before 9pm.  Regardless of settings this is a mandatory requirement as set out by Ofcom.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why do I need to enter my Pin every 30 minutes.

Posted by a Superuser, not a Sky employee. Find out more

@Kirat90 

 

'every 30 minutes' seems excessive, but if a one-hour programme on a channel carrying post watershed content before 21:00 is followed by another one, each will require a Mandatory Daytime Protection challenge.

 

The most likely channel for this is Sky Atlantic.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Why do I need to enter my Pin every 30 minutes.

@Kirat90  Which channel is showing back to back age restricted  30 min programmes?

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Kirat90
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This message was authored by Kirat90 This message was authored by: Kirat90

Re: Why do I need to enter my Pin every 30 minutes.

So far, sky comedy

Kirat90
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This message was authored by Kirat90 This message was authored by: Kirat90

Re: Why do I need to enter my Pin every 30 minutes.

It wasn't age restricted viewing, and it started to happen early afternoon on a Saturday 

Kirat90
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This message was authored by Kirat90 This message was authored by: Kirat90

Re: Why do I need to enter my Pin every 30 minutes.

It wasn't really watershed programing.

when I started having to re-enter my sky pin every half hour, I thought it was surely some kind of fault within my account 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Why do I need to enter my Pin every 30 minutes.

Posted by a Superuser, not a Sky employee. Find out more

@Kirat90 wrote:

It wasn't really watershed programing.

when I started having to re-enter my sky pin every half hour, I thought it was surely some kind of fault within my account 


What show was it?

 

Plenty of the Sky Atlantic and Sky Comedy daytime schedules are full of post-watershed based shows.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why do I need to enter my Pin every 30 minutes.

Posted by a Superuser, not a Sky employee. Find out more

@Kirat90 wrote:

It wasn't age restricted viewing, and it started to happen early afternoon on a Saturday 


The schedule says that would have been either 'Entourage' or 'Veep', both of which I believe are rated as at least 12+ (mostly for language) and so would trigger Mandatory Daytime Protection when shown in the 'early afternoon'.

 

It's the MDP challenge which permits such content to be carried on Sky Comedy during the day: if a terrestrial channel couldn't show something at that time then it has to be behind a PIN on Sky.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Why do I need to enter my Pin every 30 minutes.

@Kirat90 Watershed restriction is triggered by age restriction😉

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