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Discussion topic: Why bother charging for UHD/Atmos and Add Skipping extras?

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This message was authored by: gmhaggis

Why bother charging for UHD/Atmos and Add Skipping extras?

Why do Sky even bother with charging for the UHD/Atmos and Ad skipping packages?  I have had them both for 3 successive free offers.  Now being offered for a 4th time!!  Not complaining, but they obviously dont see them as premium extras if keep offering for free!!

 

Just to add, unless you have sports or Sky movie packages,  not worth paying for the UHD/Atmos.  It doesnt effect availability in the non-Sky apps such as Disney+, Netflix...  Also the Ad Skipping isnt available in all apps and for this it is, has very ropey behaviour..

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This message was authored by: Padam_Padam

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

@gmhaggis 
I did the same during my time with Stream. I had ad skipping & UHD/Atmos free for over 9 months before I quit. The 2 or 3 months free would always reappear on the MySky app the day after the previous offer ended. 
You just need to remember to cancel the offers every time but that's not difficult to do on the app. 

This message was authored by: Luke-Cal

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

That's interesting to know, I've got add skipping for 2 months free that has just come to an end, might cancel it and see if they offer it again 😀

This message was authored by: TheMoxhams

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Did you have to pay for it initially before you got any deals?

This message was authored by: lettice

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Posted by a Superuser, not a Sky employee. Find out more

@TheMoxhams wrote:

Did you have to pay for it initially before you got any deals?


My first month on getting Sky Stream was the £5 paid for option, had no choice not to have it.

I cancelled it on day one after I activated my Sky Stream and have since had the two months free offer. Cancel it in your managed packs within the second month, so you do not get charged for the next available month and may show in your managed packs as another free month or two month option.

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This message was authored by: Anonymous

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

The existing customer deals are not account specific online, they are available to all customers, the length however will vary dependant on your VIP status normally between 2 and 4 months. Check the link https://www.sky.com/deals

This message was authored by: Dominic332

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Hi everyone, im new to SKY i joined in June this year, quick question reguarding ad skipping i took out a two month offer just wondering, if lets say someone cancels the offer before offer end date do you still have ad skipping functioning up to offer end date?

This message was authored by: Mister_Dalek

Re: Why bother charging for UHD/Atmos and Add Skipping extras?


@Dominic332 wrote:

Hi everyone, im new to SKY i joined in June this year, quick question reguarding ad skipping i took out a two month offer just wondering, if lets say someone cancels the offer before offer end date do you still have ad skipping functioning up to offer end date?


Yes. Then check the MySky app after the offer ends and the offer should re-appear. Re-apply it and repeat... 

This message was authored by: GRS67

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Just bumping up this thread with a question re the 'Free Add on trials'

 

Does the free add on end at a specific time 

For eg after does it expire after midnight on the expiry date?

With regards to the original post do the free offers re appear after you stop subscribing? 

 

 

This message was authored by: MarkGoldsmith

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Posted by a Superuser, not a Sky employee. Find out more

@GRS67 wrote:

Just bumping up this thread with a question re the 'Free Add on trials'

 

Does the free add on end at a specific time 

For eg after does it expire after midnight on the expiry date?

With regards to the original post do the free offers re appear after you stop subscribing? 

 

 


The key thing is that in theory the free offers could stop appearing at any time.

 

Personally when I've gone through periods of cancelling UHD add-ons I've always subsequently seen offers for a few month free for it appear in my account, but there is no guarantee that it will keep happening indefinitely.

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This message was authored by: BenJoBanjo

Re: Why bother charging for UHD/Atmos and Add Skipping extras?


@GRS67 wrote:

Just bumping up this thread with a question re the 'Free Add on trials'

 

Does the free add on end at a specific time 

For eg after does it expire after midnight on the expiry date?

With regards to the original post do the free offers re appear after you stop subscribing? 

 


As with most other services on Sky, it requires that you give 31 days notice. 

What I do was set an alert 31 days before the free period was due to end. On that day, give 31 days notice to cancel, normally via the MySky app. Wait for the 31 days to elapse. On the first day after the UHD/Atmos or ad-skipping ends the offer would reappear in the MySky app. Reapply it (activation was always nearly immediate) and repeat the same process. 

This message was authored by: GRS67

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Thanks for the heads up as I wasn't aware of the 31 day notice period

 

If the add on is cancelled 31 days before the expiry date will it still work up to the expiry date or will it stop working as soon as you stop it?

 

TBH I want to keep UHD and am willing to pay for it BUT if the option re appears to select it for Free obviously I'll choose it 

This message was authored by: GRS67

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Can the add on be cancelled directly from the App or do you need to contact Sky? 

This message was authored by: MarkGoldsmith

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

Posted by a Superuser, not a Sky employee. Find out more

@GRS67 wrote:

Can the add on be cancelled directly from the App or do you need to contact Sky? 


You can do it via the My Sky app or via a web browser 

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: GRS67

Re: Why bother charging for UHD/Atmos and Add Skipping extras?

"You can do it via the My Sky app or via a web browser"

 

Once cancelled will you be able to get the add on for the remainder of time until the expiry date? 

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