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Discussion topic: Whole home

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Avatar for Juneharvey_1
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This message was authored by: Juneharvey_1

Message posted on ‎15 Jan 2026 10:58 PM

Whole home

I have only 1 puck so can only watch in 1 room but paying for the whole house to view it how does it work anybody
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎15 Jan 2026 11:06 PM - last edited: ‎15 Jan 2026 11:06 PM

Re: Whole home

Posted by a Superuser, not a Sky employee. Find out more

Hi @Juneharvey_1 

 

You can watch SkyGo on a console (Playstation or Xbox) or you can order more pucks for a one off fee or £39.99 per puck. These are loaned to you. You can order these via the MySky app or website.

 

You can have 3 Glass TVs and 6 pucks on your account. See "Watching around the home" section here: https://www.sky.com/help/articles/sky-stream-faqs

 

If you don't plan on ordering more pucks or you are not watching on a console you don't need whole home.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: TimmyBGood

Message posted on ‎16 Jan 2026 01:12 PM

Re: Whole home

Posted by a Superuser, not a Sky employee. Find out more
@Juneharvey_1 wrote:
I have only 1 puck so can only watch in 1 room but paying for the whole house to view it how does it work anybody

"Whole Home" is the marketing name for the subscription supplement rather than a literal description: additional hardware is required to actually implement it.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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