Discussion topic: Whole home spare puck
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Message posted on 25 Apr 2024 04:20 PM - last edited: 25 Apr 2024 04:23 PM
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Whole home spare puck
I apparently own one of the pucks I have - at least they only seem to want one back when my contract ends in a few days.
So if I sign up to a new contract and whole home, they send me one new and one additional puck, will I be able to reset this one and connect it to my new account?
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Message posted on 25 Apr 2024 05:09 PM
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Re: Whole home spare puck
@Ed.B. wrote:I apparently own one of the pucks I have - at least they only seem to want one back when my contract ends in a few days.
So if I sign up to a new contract and whole home, they send me one new and one additional puck, will I be able to reset this one and connect it to my new account?
No reason why not. I factory reset and sold my customer-owned puck and the purchaser was able to activate it successfully on their own Whole Home subscription.
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