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Discussion topic: Website not allowing linking account

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This message was authored by richsw2 This message was authored by: richsw2

Website not allowing linking account

When I try and link my sky stream with my account the activate part of sky says ooops there's been a problem. 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Website not allowing linking account

Posted by a Superuser, not a Sky employee. Find out more

Couple of things to try:

 

  • Make sure you are logged-in to your Sky account in your browser before accessing the activate url.
  • Try clearing your browser cookies and cache
  • Try in a different browser
  • Make sure any VPNS you may have running are disabled as well, as VPNs will cause an issue when activating.
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