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Discussion topic: Website not allowing linking account
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This message was authored by: richsw2
Message posted on 15 May 2024 12:59 PM
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Website not allowing linking account
When I try and link my sky stream with my account the activate part of sky says ooops there's been a problem.
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This message was authored by: MarkGoldsmith
Posted by a Superuser, not a Sky employee.
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Message posted on 15 May 2024 01:13 PM
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Re: Website not allowing linking account
Couple of things to try:
- Make sure you are logged-in to your Sky account in your browser before accessing the activate url.
- Try clearing your browser cookies and cache
- Try in a different browser
- Make sure any VPNS you may have running are disabled as well, as VPNs will cause an issue when activating.
Sky Stream, Sky Glass Air and Sky Broadband customer
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