‘Watch from start’

[SimonBennett]

We have Sky Stream. Yesterday my wife realised that 'The Sting' was showing on ITV4 (Sunday 28 January, 17.20 - 20.00) and as the film had already begun she pressed 'watch from start' and began viewing the film from the beginning - so far so good.

Having watched for a while she decided to stop and add the film to the Playlist for later viewing. The + button was pressed and the tick appeared on screen to confirm. However when she returned to the film later in the evening it had disappeared from the Playlist - it was listed with programmes previously added but marked as unavailable.

I realise that movies shown on TV are often not available on catchup for some reason, but if the film was not going to be available to view later from the Playlist should some warning message have been displayed in this instance? Would the film have stayed on the Playlist if it had been added before it was shown?

Simon

[Jones_The_Cat]

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@SimonBennett wrote:

We have Sky Stream. Yesterday my wife realised that 'The Sting' was showing on ITV4 (Sunday 28 January, 17.20 - 20.00) and as the film had already begun she pressed 'watch from start' and began viewing the film from the beginning - so far so good.

Having watched for a while she decided to stop and add the film to the Playlist for later viewing. The + button was pressed and the tick appeared on screen to confirm. However when she returned to the film later in the evening it had disappeared from the Playlist - it was listed with programmes previously added but marked as unavailable.

I realise that movies shown on TV are often not available on catchup for some reason, but if the film was not going to be available to view later from the Playlist should some warning message have been displayed in this instance? Would the film have stayed on the Playlist if it had been added before it was shown?

Simon

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Films will rarely appear on the playlist regardless of which channel you add them from. 

The free-to-air channels often only have broadcast rights for movies and not necessarily streaming rights, so unless you watch the movie live (or physically record the broadcast on Sky Q) then you have no guarantee of being able to stream it later. 

It's likely beyond the realm of the Sky Entertainment OS to be able to add on on-screen alert regarding the availability of content. 

[TimmyBGood]

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@Jones_The_Cat wrote:

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@SimonBennett wrote:

I realise that movies shown on TV are often not available on catchup for some reason, but if the film was not going to be available to view later from the Playlist should some warning message have been displayed in this instance? Would the film have stayed on the Playlist if it had been added before it was shown?

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It's likely beyond the realm of the Sky Entertainment OS to be able to add on on-screen alert regarding the availability of content. 

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That would require the channels to populate a database with rights information and Entertainment OS be able to read into it, plus user being told they can't do something (which GUI designers really don't like)

Presumably at least the first bit actually happens otherwise the Glass/Stream back-end wouldn't know not to 'cloud record': I guess this could be just a flag which says N/A.