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Discussion topic: ‘Watch from start’ on SSNFL goes to SSMain Event

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This message was authored by Wazzer2 This message was authored by: Wazzer2

‘Watch from start’ on SSNFL goes to SSMain Event

I wanted to watch the Commanders v Ravens game that had already started so I selected the 'watch from start' option. 
The issue is that the game was on 2 channels. full game on NFL channel and first half only on main event which was then switching to show the Darts. 
When I select watch from start it takes me to the start of the game but on the main event channel meaning I can only watch the first half. There was no way to watch from start on the NFL channel. 
Even being on the NFL channel watching the 4th quarter and selecting watch from start took me to the main event feed which was showing only  half the game. 
this must be a fault unless I'm missing something? 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: ‘Watch from start’ on SSNFL goes to SSMain Event

Posted by a Superuser, not a Sky employee. Find out more

Hi @Wazzer2 

 

We are all customers here. Issues like this can be reported to Skys viewer relations team who will investigate and feedback. They can be contacted by email on viewerR@sky.uk.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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