11 Oct 2024 09:04 PM
Just changed from SkyQ to sky Stream and my Samsung TV is now linked to the Sky Stream remote... volume is set to 100 and can only just hear it, has anyone else experienced this?
11 Oct 2024 09:26 PM
@FionaLG Just to check, are you using the Stream remote to control the volume or your tv remote?
11 Oct 2024 09:31 PM
Yes it's linked to the sky remote
12 Oct 2024 05:26 AM
Posted by a Superuser, not a Sky employee. Find out moreCan you try changing the sound output in the settings of the Puck to a different output option.
Go to Settings>Picture and Sound>Sound
Change the Digital audio output HDMI to another setting and see if that helps.
29 Nov 2024 08:00 AM
Same issue. I went on to Settings > Picture and Sound > digital audio output HDMI > PCM Stereo.
sorted it out.
29 Nov 2024 09:19 AM
Sound is very poor on my Samsung too, one of the reasons I cancelled. Gone back to using my Apple TV box for everything and no sound issues.