09 Jul 2024 09:27 AM
Moving to Europe for 3 years. Does anyone know if I can take and use my sky puk?
09 Jul 2024 09:32 AM - last edited: 09 Jul 2024 09:38 AM
Posted by a Superuser, not a Sky employee. Find out more
@JulieMassage wrote:
Moving to Europe for 3 years. Does anyone know if I can take and use my sky puk?
No, absolutely not, it's a breach of your T & C's, you will need to find a local provider for subscription TV, however most channels will be the local language as there are only a handful of English channels intended for a European Audience.
In addition Sky can only provide service to a UK or Irish address.
I've removed your other post you tagged on the end of another thread as you've already asked the question here.
09 Jul 2024 09:32 AM - last edited: 09 Jul 2024 09:38 AM
Posted by a Superuser, not a Sky employee. Find out more
@JulieMassage wrote:
Moving to Europe for 3 years. Does anyone know if I can take and use my sky puk?
No, absolutely not, it's a breach of your T & C's, you will need to find a local provider for subscription TV, however most channels will be the local language as there are only a handful of English channels intended for a European Audience.
In addition Sky can only provide service to a UK or Irish address.
I've removed your other post you tagged on the end of another thread as you've already asked the question here.
09 Jul 2024 10:10 AM - last edited: 09 Jul 2024 10:22 AM
Posted by a Superuser, not a Sky employee. Find out more
Aside from being ruled out by T&C's, a Stream Puck associated with a UK Sky account won't function behind a non-UK IP address.
Sky Group has national presence in Germany and Italy but those are different operations with their own contracts (and only carry content in the appropriate local language)
09 Jul 2024 10:13 AM - last edited: 09 Jul 2024 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more
As a general principle, while such technology absolutely could function anywhere on the globe with sufficient bandwidth, it doesn't because media regulation, content licensing and 'matters of taste & decency' are still almost entirely entrenched at a national level, and the governments of most individual countries work very hard to keep things that way.
09 Jul 2024 04:29 PM
Just had a lovely chat with Sky. It seems that as long as the puk remains at the registered addrsss (where my children will still be living), I can use the Sky Go app in Germany. My account lets me log on to two devices at the same time.
thanks to everyone for helping with answers.
09 Jul 2024 04:39 PM
@JulieMassage wrote:Just had a lovely chat with Sky. It seems that as long as the puk remains at the registered addrsss (where my children will still be living), I can use the Sky Go app in Germany. My account lets me log on to two devices at the same time.
thanks to everyone for helping with answers.
Are you sure that's correct? I thought that since Brexit Sky Go is only available to view live in the UK and ROI for UK registered customers?
09 Jul 2024 04:51 PM
If what you've been told is correct .... if you have a Whole subscription you could watching Sky Go on an Apple TV box attached to a TV😉
09 Jul 2024 04:54 PM - last edited: 09 Jul 2024 06:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@JulieMassage wrote:
It seems that as long as the puk remains at the registered addrsss (where my children will still be living), I can use the Sky Go app in Germany.
That's partly correct if you are a Sky subscriber with an address in the Republic of Ireland: Go will work in Europe for 30 days before requiring app use back 'at home'. It's not intended to be a long term solution: EU-mandatated portability is intended for tourism and business travel, not relocation.
https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs-roi
Portability for UK Sky subscriptions which used to permit Go viewing while travelling in the EU ceased with Brexit.
https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs
09 Jul 2024 04:58 PM - last edited: 09 Jul 2024 05:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mister_Dalek wrote:
I thought that since Brexit Sky Go is only available to view live in the UK and ROI for UK registered customers?
UK customers don't get to watch Go in RoI, because the Republic is in the EU.
09 Jul 2024 06:21 PM
that's what I thought but I am moving with armed forces so there is a slightly different set up to allow us to access media we wouldn't ordinarily be able to.
09 Jul 2024 06:23 PM
Apparently slightly different set up for armed forces.
09 Jul 2024 07:43 PM - last edited: 09 Jul 2024 07:48 PM
Posted by a Superuser, not a Sky employee. Find out more
I'd have to say that's never come up before, but I guess it's not impossible. There would be some interesting issues of account verification and internet routing to deal with though.
09 Jul 2024 10:54 PM
I double checked with Sky followig comments on here, I guess I'll know for sure in a few weeks. All this stuff is way over my level of understanding on these matters! I just about cope with turning my tv on!! Appreciate all the help on here.
09 Jul 2024 11:06 PM - last edited: 09 Jul 2024 11:08 PM
Are you going to live on a UK base... is it effectively UK territory if only by proxy is a special case?
Don't forget to get an Apple TV box😋
10 Jul 2024 12:23 AM
Yep. Uk base, so technically sovereign soil. I think I was the first person to pose the question to Sky customer service!