Discussion topic: Upgrade issue
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Message posted on 19 Oct 2026 04:09 PM
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Upgrade issue
I see a offer for adding sky cinema for £10 in between sky adverts for new and existing customers but when I go to try to add it on my sky app or through box or customer service I get told it's £14 so is this false advertisement by sky
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Message posted on 19 Oct 2026 07:25 PM
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Re: Upgrade issue
@Brodie27 wrote:I see a offer for adding sky cinema for £10 in between sky adverts for new and existing customers but when I go to try to add it on my sky app or through box or customer service I get told it's £14 so is this false advertisement by sky
Offers like that are usually limited for existing customers and don't apply to all existing customers. Unfortunately Sky doesn't usually publicise this in detail or the selection criteria for existing customers for this offer
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Message posted on 19 Oct 2026 09:46 PM
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Re: Upgrade issue
@Brodie27 Yep it's £14 just now but keep checking the page as offeres change all the time
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