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Discussion topic: Unwatchable

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This message was authored by: Quincy84

Unwatchable

Sky stream is **bleep** I'm bored of raising this and you don't do anything about it at all. UHD live events are unwatchable can't stream properly constant buffering . Tv apps do the same. Have to watch Netflix Disney etc via inbuilt tv apps or Xbox. Any chance you are going to sort this out or swap this all for sky Q as stream is not mature enough product especially all the money I keep paying for it. 

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This message was authored by: TimmyBGood

Re: Unwatchable

Posted by a Superuser, not a Sky employee. Find out more

@Quincy84 wrote:

 Any chance you are going to sort this out or swap this all for sky Q as stream is not mature enough product especially all the money I keep paying for it. 


Stream was released in October 2021, so it's not exactly new.  Sky Q is still available as a product but you'd need to negotiate a move from Stream back to the older product.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: mikealanr

Re: Unwatchable

Posted by a Superuser, not a Sky employee. Find out more

@Quincy84 

 

And incidentally this is a customer helps customer community so your only shouting at other customers. Customers who try to help others.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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