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Discussion topic: Unable to view Sky channels with puck

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This message was authored by: klat1970

Unable to view Sky channels with puck

We have just returned to Sky and initially I was told we would be unable to have sky streaming and would need Sky Q but then received a SKY Streaming Puck but that does not allow us to watch Sky Channels. Any ideas?
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This message was authored by: MarkGoldsmith

Re: Unable to view Sky channels with puck

Posted by a Superuser, not a Sky employee. Find out more

@klat1970 wrote:
We have just returned to Sky and initially I was told we would be unable to have sky streaming and would need Sky Q but then received a SKY Streaming Puck but that does not allow us to watch Sky Channels. Any ideas?

@klat1970 What is happening when you try to access the channels, and which channels in particular are you accessing? Also which of the Sky TV packages did you sign up to as the Essentials pack does have a very limited selection of channels included.

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