Unable to set up sky puck

[WH5]

Trying to set up my second sky puck for whole home. Won't accept my PIN number or let me connect to my account 

[Fothergill1]

@WH5  Make sure you are signed into your MySky account and that you are using the. same email address as the other puck.  The default PIN is the last 4 numbers of the phone number you have registered with Sky.

If you are still having issues post back and I can escalate your post to the Community Messaging Team.

[Sarah3100]

Tried the last four numbers of my mob number did not like it pressed on forgot pin code put in new pin took me back to the beginning 

[mikealanr]

Hi @Sarah3100 

Try the advice under pin not valid here: https://www.sky.com/help/articles/your-sky-glass-pin

MikeAlanR