Unable to order Sky Stream.

[Grum78]

I've been trying to order Sky Stream but all I get on the order page is a message saying

"thank you for your interest in Sky stream"

"As a Sky TV customer, you already have the best entertainment from Sky. The award-winning Sky Glass gives you the flexibility to playlist your favourite shows across multiple platforms and watch in pixel perfect quality."

thing is... I'm not a Sky customer.

My wife was a customer up until recently but that contract finished a while ago.

Any ideas ???

Thanks

[Fothergill1 · Accepted solution]

@Grum78  Unfortunately you will need to phone Sky to discuss a taking out the stream contract.  On the plus side it will give you an opportunity to negotiate the best deals.

[Grum78]

Cheers

[somerton61]

Yep, real problems with Sky stream. Ordered my pucks 16 days ago and haven't arrived. The £79.90 that was taken from my account has not yet been refunded. Sky blamed DPD initially and then claimed, in writing, that delivery was at my "risk" as under section 14 of their T&Cs, it being my responsibility once they had been dispatched (never mind the fact that Sky and/or DPD lost them). 14 hours of what's app "live chat", 10 emails and even now a submission to "money claim online" (small claims court) for breach of contract hasn't achieved the delivery nor a refund or re-dispatch. Take care when ordering these as a next day delivery is promised (or 2 days if ordered late in the day) but I'm at 16 days and counting..........