0

Discussion topic: Unable to connect paramount + to my sky cinema

Reply
This message was authored by: Angela63

Unable to connect paramount + to my sky cinema

Unable to connect paramount + to sky cinema 

Reply

All Replies

This message was authored by: Fothergill1

Re: Unable to connect paramount + to my sky cinema

Posted by a Superuser, not a Sky employee. Find out more

Hi @Angela63 . Did you previously have Paramount + through Cinema on Sky Q?  If so when moving from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register 

https://www.sky.com/help/articles/sky-marketplace-upgrade

 

You should be able to register or re-register for Paramount + as follows:

 

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

 

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.

Also, see the following link:  

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

 

Good luck 🤞

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
Reply