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Discussion topic: Unable to access sky remote keeps turning tv on and off and does not respond correctly to functions

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This message was authored by: Vishalpatel

Unable to access sky remote keeps turning tv on and off and does not respond correctly to functions

Unable to access sky remote keeps turning tv on and off and does not respond correctly to functions

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This message was authored by: mikealanr

Re: Unable to access sky remote keeps turning tv on and off and does not respond correctly to functi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vishalpatel 

 

Try the troubleshooting steps and un-pairing and re-pairing your remote as per this article: https://www.sky.com/help/articles/remote-control-help-sky-glass.

 

If that doesn't work, it could be a fault with the remote it's self. As the pucks are loaned to you, contact Sky (we are fellow subscribers here on the forum) and they will arrange for a new remote to be sent to you.

 

MikeAlanR

 

 

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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