15 Jul 2024 09:55 PM
The past two episodes of house of dragons when I click on next episode it starts playing the uhd only version. I have to go to other formats tab and choose Uhd with Hdr version. It's not a huge inconvenience I know but just wondered why?
Thanks
16 Jul 2024 08:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Ant13 the system should select the UHD/HDR version but I find like you it sometimes it doesnt. I think it is related to how you added the programme to your playlist. These days I just use the 'continue watching" option which seems to get me the right version 🤞
16 Jul 2024 07:26 AM
Did you mean HD version?
16 Jul 2024 08:18 AM
No there are three options, hd, uhd and uhd with Hdr. For some reason it defaults to Uhd. I have to go to other formats and choose Uhd with Hdr. I would have thought it would play the best picture option.
16 Jul 2024 08:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Ant13 the system should select the UHD/HDR version but I find like you it sometimes it doesnt. I think it is related to how you added the programme to your playlist. These days I just use the 'continue watching" option which seems to get me the right version 🤞
16 Jul 2024 09:34 AM
Do Sky have a database of TVs with poor HDR support for the selection😂
16 Jul 2024 04:18 PM
I have found this a problem as well, in the series overview the episodes listed will switch between UHD HDR and just UHD. But can be usually fixed by looking under "All Formats" and switching it to HDR there.
And with continue watching, when ever the next episode comes on it defaults to just UHD (when the previous episode was HDR) which is a bit of a design flaw.