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Discussion topic: Uhd with Hdr

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This message was authored by Ant13 This message was authored by: Ant13

Uhd with Hdr

The past two episodes of house of dragons when I click on next episode it starts playing the uhd only version. I have to go to other formats tab and choose Uhd with Hdr version. It's not a huge inconvenience I know but just wondered why?

 

Thanks


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Uhd with Hdr

Posted by a Superuser, not a Sky employee. Find out more

@Ant13 the system should select the UHD/HDR version but I find like you it sometimes it doesnt. I think it is related to how you added the programme to your playlist. These days I just use the 'continue watching" option which seems to get me the right version 🤞

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Uhd with Hdr

Did you mean HD version?

Exiled in HH
Ant13
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This message was authored by Ant13 This message was authored by: Ant13

Re: Uhd with Hdr

No there are three options, hd, uhd and uhd with Hdr. For some reason it defaults to Uhd. I have to go to other formats and choose Uhd with Hdr.  I would have thought it would play the best picture option. 

This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Uhd with Hdr

Posted by a Superuser, not a Sky employee. Find out more

@Ant13 the system should select the UHD/HDR version but I find like you it sometimes it doesnt. I think it is related to how you added the programme to your playlist. These days I just use the 'continue watching" option which seems to get me the right version 🤞

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Uhd with Hdr

Do Sky have a database of TVs with poor HDR support for the selection😂

Exiled in HH
This message was authored by Sanny95 This message was authored by: Sanny95

Re: Uhd with Hdr

I have found this a problem as well, in the series overview the episodes listed will switch between UHD HDR and just UHD. But can be usually fixed by looking under "All Formats" and switching it to HDR there.

 

And with continue watching, when ever the next episode comes on it defaults to just UHD (when the previous episode was HDR) which is a bit of a design flaw. 

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