UHD missing from some programmes but not others

[maharaja]

Hello

Started watching The Last Of Us in UHD HDR last night, worked perfectly.

This afternoon I turned the box on and some episodes are listed as UHD HDR but others are listed as UHD and some even just HD.

Any ideas?

Thank you

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[GRS67]

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@maharaja wrote:

Hello

Started watching The Last Of Us in UHD HDR last night, worked perfectly.

This afternoon I turned the box on and some episodes are listed as UHD HDR but others are listed as UHD and some even just HD.

Any ideas?

Thank you

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As a recent new subscriber to Sky Stream I've noticed a similar issue 

I have a UHD /Dolby Atmos Add on and some shows in UHD will as you said show UHD and other episodes won't

There's also a issue with some listed as UHD and HDR whilst others have HDR missing

A solution I've found is to simply turn off the Puck and turn it back on, this resets all correct UHD /HDR information to the programe episodes 

The one caveat is that there are certain episodes of programmes that do appear to be missing the HDR content, I've noticed several in 'Game of Thrones'