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Discussion topic: Tv picture issue

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Avatar for AaronJames
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This message was authored by: AaronJames

Message posted on ‎10 Jan 2025 01:13 PM

Tv picture issue

Does anybody else's stream puck not always connect straight away first thing in the day or last thing at night once it's been turned off? All connected and everything as it would have been few hours before from using it. Just wondering if it's an issue with my box or all pucks do this.

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎10 Jan 2025 02:02 PM

Re: Tv picture issue

Posted by a Superuser, not a Sky employee. Find out more

If upyou have not done so already.
Change your puck/s to the following recommended settings.

In the puck Settings>

Set Network standby mode to ON and Overnight power saving to OFF.

 

Also, turn wifi OFF under Network if you puck/s are connected via ethernet

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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