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Discussion topic: My account on the tv says restricted

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This message was authored by Holly65 This message was authored by: Holly65

My account on the tv says restricted

But on my my sky account my bill is paid and has been for days I've turned the box on and off what can I do 

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This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: My account on the tv says restricted

Phone sky tomorrow 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick Roku 4K Google Chromecast
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My account on the tv says restricted

Posted by a Superuser, not a Sky employee. Find out more

@Holly65 wrote:

But on my my sky account my bill is paid and has been for days I've turned the box on and off what can I do 


Have you also reset up a new direct debit or card payment on your Sky account?

 

 

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