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Discussion topic: Tv keeps stopping as if pausing then going again

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This message was authored by: Nikki0143

Tv keeps stopping as if pausing then going again

Hi out tv keeps stopping as if pausing then going again. Very annoying and happens on all of the TVs but not all the time. I have videos it.

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This message was authored by: Padam_Padam

Re: Tv keeps stopping as if pausing then going again


@Nikki0143 wrote:

Hi out tv keeps stopping as if pausing then going again. Very annoying and happens on all of the TVs but not all the time. I have videos it.


Sky Stream relies entirely on you having fast and stable broadband in each room you have a puck.

The pucks will freeze, stutter, and crash completely if the broadband connection becomes too slow or is interrupted or is susceptible to interference. 

Give each puck a reboot (either via the settings menu or by turning it off at the wall for a minute) then check the broadband connection to each one. Do this by opening the Netflix app, navigate to the get help menu and run a network check. 

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