This discussion topic has been answered Discussion topic: Tv channel list on Stream not the same as on app

This message was authored by: Sawpaw · ‎20 Jul 2025

Hoping someone can help. I have the Sky Stream puck and the channel numbers do not match the tv guide on the Sky Go app.

For example: on the Sky Go app E4 is listed as channel 135 but on Sky Stream it's channel 126 (135 on Stream is Comedy CentralHD).
Channel 114 on the app is Sky Comedy, but on Sky Stream it's Sky Arts HD.

I have selected All Channels on both so don't understand the discrepancy. My Sky Go app is up to date on my iPhone.

This message was authored by: SKY1992bf · ‎20 Jul 2025

@Sawpaw Afaik sky go listings are solely for satellite usage and not glass/stream so whilst glass/stream customers can still use the app the listings will be different as there is no dedicated app for glass/stream customers

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: SKY1992bf · ‎20 Jul 2025

@Sawpaw Afaik sky go listings are solely for satellite usage and not glass/stream so whilst glass/stream customers can still use the app the listings will be different as there is no dedicated app for glass/stream customers

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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Tv channel list on Stream not the same as on app

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