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Discussion topic: Told me to call after resetting device

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This message was authored by Elyssia This message was authored by: Elyssia

Told me to call after resetting device

our internet had to be reset now Sky stream not working, keeps telling us we need whole home. Tried to reset then said call. 

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This message was authored by GD1 This message was authored by: GD1

Re: Told me to call after resetting device

Posted by a Superuser, not a Sky employee. Find out more

@Elyssia  You'll need to do as requested and call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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