01 Mar 2024 11:26 PM
our internet had to be reset now Sky stream not working, keeps telling us we need whole home. Tried to reset then said call.
02 Mar 2024 01:05 AM
Posted by a Superuser, not a Sky employee. Find out more@Elyssia You'll need to do as requested and call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.