The tv ist'n working yet

[Engrayani]

I received a TV package yesterday but I don't know how to operate it so I can't watch anything from Sky

[Deedee36]

@Engrayani  have you got sky glass or a sky stream puck?

[TimmyBGood]

@Engrayani 

For a Stream puck to do anything it must be plugged into a television set, connected to broadband, activated and updated.  After that's done (which can take a while) the EPG appears.

At what stage is yours not working?

[Exiled-in-HH]

@Engrayani Have you previous owned a Smart TV or Streaming device?

Have ever used streaming apps?

[TimmyBGood]

@Engrayani 

https://www.sky.com/help/articles/setting-up-sky-stream 

https://www.sky.com/help/articles/sky-stream-faqs