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Discussion topic: The power cable on my sky puck does not work

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This message was authored by: Victoriawoody

Message posted on ‎05 Jun 2024 06:39 PM

The power cable on my sky puck does not work

The power cable on my sky puck isn't working I have taken out the one in my sons room and that works so how do I go about getting a new cable? 

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This message was authored by: GD1

Message posted on ‎05 Jun 2024 07:27 PM

Re: The power cable on my sky puck does not work

Posted by a Superuser, not a Sky employee. Find out more

@Victoriawoody  You'll need to call Sky it's unlikely they will send a cable so will swap the puck instead.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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