What is your broadband speed? and how is your puck connected to it, if you can connect it by an ethernet cable it will be more efficient than WiFi connection, also the more devices that you have connected to the Internet the weaker the signal is to each one, if your tv is a 4k one and you subscribe to watch in uhd then that needs a minimum of 35mps to view a programme and to watch a programme in HD at is a minimum of 25mps, really i would suggest that a minimum to the should be 50mps to the puck, i have sky gigafast broadband 900mps and a busy household and both of my 55inch sky glass tvs, puck, sky live camera, freesat box, 43inch lg smart tv, Xbox, laptop, personal computer, tablet, 3 mobile phones, 3 alexers, and no problems at all, just what I have, that is full fibre to the property
P c marlow
