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Discussion topic: Technical fault onscreen

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Avatar for SandraS
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This message was authored by: SandraS

Message posted on ‎04 Dec 2024 06:04 PM

Technical fault onscreen

  Have this message on screen

There is a technical fault on this channel. Please try later.

its on all my BBC, ITV, 4 and 5 can anyone help 

thanks

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎04 Dec 2024 06:27 PM

Re: Technical fault onscreen

Posted by a Superuser, not a Sky employee. Find out more

Hi @SandraS 

 

Try restarting your puck in the first instance. Go Settings > System Management > Resets & updates > Restart device.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: SandraS

Message posted on ‎04 Dec 2024 06:37 PM

Re: Technical fault onscreen

Thank you this worked. But why does this happen it's the second time in so many weeks.

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