Discussion topic: Technical fault message, website advice doesn’t work
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Message posted on 02 Mar 2025 08:05 PM
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Technical fault message, website advice doesn’t work
We have a sky stream puck and have been unable to watch any TV for 24 hours now. We get the same message…there is a technical fault with this programme please try again later. We can't use any of the apps (Netflix etc) or watch any channels. I've followed all the advice on the website to reboot etc and nothing changes. When I've run a service check it says everything is fine and working correctly. Do I need to call out for an engineer or any other suggestions?
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Message posted on 02 Mar 2025 08:20 PM
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Re: Technical fault message, website advice doesn’t work
Follow the advice for a recovery procedure as detailed under the Sky Stream puck section here;
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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