Technical error on TV

[SouthHp]

Technical error message on tv, apps working but no live television. WiFi is fine for all devices. Followed steps on sky app and have turned off and on both router and puck.

[Jason-]

Hello @SouthHp, thanks for taking the time to join our Community and make your first post! 🥳

We're sorry you're having problems with your Sky Stream. I'll send you an invite to a private chat shortly and we can help you get things sorted.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-