TV and broadband deal

[Famomo]

Hi There

i bought sky stream and 150 mbps full fibre broadband during black Friday deals for £38 per month together. On that time, the broadband package was £28 if I had to buy the broadband only and tv was £19. As bought two services together as a deal, sky charges £19 for broadband and £19 for tv separately . I am paying £19 for broadband and £19 for tv separately which make it £38 in total. I am in my cooling off period. What if I cancel the tv service keeping the broadband, how much they will charge me for broadband?? Is it £19 or they can increase it to £28 after cancelling the tv package!!

[lettice]

You will have to call Sky in order for this to be clarified and for any cancellation.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home
Scroll down and click on ‘Need more help’ and it provides a 0333 number.
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. A some of the quieter times to ring are early morning or late evening.