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Discussion topic: TV Puck

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This message was authored by: JohnH28

TV Puck

Just had sky installed, trying to purchase an additional TV Puck.

trying to contact anybody at Sky is impossible 

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This message was authored by: MarkGoldsmith

Re: TV Puck

Posted by a Superuser, not a Sky employee. Find out more

@JohnH28 wrote:

Just had sky installed, trying to purchase an additional TV Puck.

trying to contact anybody at Sky is impossible 


You just need to order it online via your My Sky account (https://www.sky.com/mysky/tv/home-setup)

 

Firstly, you need to add the Whole Home add-on, if you don't have it already, then you need to select the additional number of pucks you wish to order.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: JohnH28

Re: TV Puck

Thank you for the information, seems a con having to pay £10 per month thank you anyway

This message was authored by: TimmyBGood

Re: TV Puck

Posted by a Superuser, not a Sky employee. Find out more

@JohnH28 wrote:

seems a con having to pay £10 per month


Sky has always charged an additional monthly subscription for viewing on additional screens.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: lettice

Re: TV Puck

Posted by a Superuser, not a Sky employee. Find out more

Whole Home allows you to;

 

Watch on up to three Sky Glass TVs and six Sky Stream pucks at the same time

Plus also watch on four devices at the same time on the Sky Go app and on your games consoles.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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