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Discussion topic: Switching to sky stream after booking home move

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This message was authored by: Rickardo23

Switching to sky stream after booking home move

We are due to move house at the beginning of October and I booked home move through sky to transfer our service to the new address. We are currently on Sky Q and the home move appointment is booked for a satelite dish to be installed and connected. However it turns out we arent allowed to install a dish on our new build home as it affects the appearance of the estate. Is it possible to change to sky stream after having booked the engineer?

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This message was authored by: SKY1992bf

Re: Switching to sky stream after booking home move

Posted by a Superuser, not a Sky employee. Find out more

@Rickardo23  Yes it's possible to change but you will have to call sky to sort it out 


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This message was authored by: Rickardo23

Re: Switching to sky stream after booking home move

Thanks. You dont happen to know the number do you? Looks like Sky dont want to give you the phone number as I keep being ushered to online help 🤦‍♂️

This message was authored by: lettice

Re: Switching to sky stream after booking home move

Posted by a Superuser, not a Sky employee. Find out more

At the bottom of this Moving home Sky help article, link below, click on 'No I still need help' to get the chat and call number options.

 

https://www.sky.com/help/articles/home-move

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