Discussion topic: Switching to sky stream after booking home move
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Message posted on 20 Sep 2025 01:13 PM
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Switching to sky stream after booking home move
We are due to move house at the beginning of October and I booked home move through sky to transfer our service to the new address. We are currently on Sky Q and the home move appointment is booked for a satelite dish to be installed and connected. However it turns out we arent allowed to install a dish on our new build home as it affects the appearance of the estate. Is it possible to change to sky stream after having booked the engineer?
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Message posted on 20 Sep 2025 01:15 PM
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Re: Switching to sky stream after booking home move
@Rickardo23 Yes it's possible to change but you will have to call sky to sort it out
Message posted on 20 Sep 2025 01:23 PM
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Re: Switching to sky stream after booking home move
Thanks. You dont happen to know the number do you? Looks like Sky dont want to give you the phone number as I keep being ushered to online help 🤦♂️
Message posted on 20 Sep 2025 01:34 PM
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Re: Switching to sky stream after booking home move
At the bottom of this Moving home Sky help article, link below, click on 'No I still need help' to get the chat and call number options.
https://www.sky.com/help/articles/home-move
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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