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This discussion topic has been answered Discussion topic: Suspension of contract

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Message posted on ‎08 Sep 2025 09:03 PM

Suspension of contract

I have moved out of my house and am currently without an address whilst my new house is ready. How do I suspend my account for a period of time. 

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Message posted on ‎08 Sep 2025 09:06 PM

Re: Suspension of contract

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You can't. Sky don't allow for a pause in the contract.

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Avatar for MarkGoldsmith
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Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎08 Sep 2025 09:06 PM

Re: Suspension of contract

Posted by a Superuser, not a Sky employee. Find out more

You can't. Sky don't allow for a pause in the contract.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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Message posted on ‎08 Sep 2025 09:07 PM

Re: Suspension of contract

Posted by a Superuser, not a Sky employee. Find out more

@TJgrey  Sky don't do suspension of accounts, you have 2 options cancel if your outside a minimum term,, or continue paying and use Sky Go in the interim

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