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Discussion topic: Streaming not working

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This message was authored by Tabanackle This message was authored by: Tabanackle

Streaming not working

It has been a few weeks now I keep having to reboot the router tonight I can't watch anything it just keeps spinning around how do I go about leaving sky. Please 

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This message was authored by GD1 This message was authored by: GD1

Re: Streaming not working

Posted by a Superuser, not a Sky employee. Find out more

@Tabanackle  You can only cancel if you are still in the 31 day cool off, if nto Sky may not allow you to cancel.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Streaming not working

Posted by a Superuser, not a Sky employee. Find out more

@Tabanackle wrote:

It has been a few weeks now I keep having to reboot the router tonight I can't watch anything it just keeps spinning around how do I go about leaving sky. Please 


If you want to cancel your Sky account then you need to contact Sky directly via the telephone @Tabanackle 

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