Streaming connection problem

[GaynorNewman]

Problems with streaming connection, so I cannot watch recordings or TV. I have to switch TV and Sky off, then the next morning it works. 

[Tom-W19]

Hi @GaynorNewman 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @GaynorNewman 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.