Discussion topic: Streaming back to Q

This message was authored by: supahoopsa · ‎11 Dec 2024

After having Sky Streaming for 5 months and hating it with a passion. I finally got permission to have a sat dish on my new house.

Called Sky today to arrange install and was told they cannot even look up the engineer dates without cancelling Streaming first and I would be without TV from today iuntil dishb was installed - potentially up to 3 weeks.

This seems to be utterly ridiculous with no justifcation what-so-ever.

Is this true or did I just speak to the wrong person ?

This message was authored by: MarkGoldsmith · ‎11 Dec 2024

Thats sounds about right.

Its nots possible to even process a Stream or Q order if you have the other system, without it being cancelled. It wouldn't surprise me if the only way to access potential delivery dates is by putting an order through the system, which obviously cant be done if you have an active subscription.

Sky Stream and Sky Broadband customer

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This message was authored by: Super+Anthony · ‎11 Dec 2024

Unfortunately this is true and I have queried the case why this is. Both Sky products so why it can't be more flexible I am not sure. Apparently it's cause it's two different accounts!

I do though think that stream is great but just needs to be updated with better software / hardware I suspect

@supahoopsa

(Please Note: I am Neurodivergent )

Discussion topic: Streaming back to Q

Streaming back to Q

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