Discussion topic: Stream puck not working
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Message posted on 30 Jun 2025 06:12 PM
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Stream puck not working
Sky stream says press Home to refresh connection and doesn't work. Have reset the device and WiFi is working perfectly
fine
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Message posted on 30 Jun 2025 06:17 PM
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Re: Stream puck not working
I have recently rejoined Sky after few years away due to problems I was having with their routers. I now have had Sky stream for about a week and it's constantly freezing which requires unplugging as the only solution. I'm currently still on BT social broadband which is 70mb but getting Sky 350mb installed tomorrow which hopefully will solve this problem. I will let u all know 🤞🤞🤞🤞
Message posted on 30 Jun 2025 06:18 PM
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Re: Stream puck not working
I've got same issue, just started
Message posted on 30 Jun 2025 06:20 PM
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Re: Stream puck not working
Mine is working now, still frustrating
Message posted on 01 Jul 2025 02:50 PM
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Re: Stream puck not working
Sky 350mb broadband installed today but puck still locking up and showing equipment fault on self test on app. Spoke to Sky and they're sending new puck tomorrow and refunding for loss of service, hopefully new puck will be ok 🤞🤞
Message posted on 02 Jul 2025 05:54 PM
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Re: Stream puck not working
New puck arrived today and so far it's working fine.🤞🤞
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